L & L Hawaiian Barbecue - San Antonio

RAW FOOD. So sad to leave this review. I’ve been coming here for close to 9 years… There have been a few times in the last 1-2 years that we’ve noticed the chicken wasn’t cooked all the way through. It’s been so random that we brushed it off, as it was just a piece or two. Well today the lumpia was RAW. Pink and not cooked all the way through. Squishy and not crispy at all. They changed it… it’s different than it’s been the past 9 years. So sad because that was one of my favorite things to order. You can tell it’s gone down since auntie left and we were trying to remain faithful customers but I think this is the last time we’ll be here. Unless we go just for the musubi… and it doesn’t disappoint next time. My son’s fries weren’t even cooked all the way. Just stiff, undercooked potato. I had to throw them in the oven when we got home and the rice portions are so small now. I would suggest going to another location or going to Big Aloha instead. Unacceptable. Waste of our money tonight. Disappointed.

— Melissa Caulk (Brenae)

I love this place. It's right near my house, and it's only gotten better with time. Today was a hard day. Long one too. While I was placing my order on the app, I noticed a comment section where you could make special requests. I had none, but I just wanted a laugh after the day I've had, and I asked for it to be made with love. They gave me the smile I needed, and I can't thank them enough. I will be back, especially now that they're are open later 🤘🏼 Needless to say, meal was exceptional as always. BBQ chicken bowl with rice and Mac. Great protein and carbo loading option, and more food for $10 than you can get just about anywhere else.

— Noah Houston

This place is NOT what it used to be! The establishment used to be well maintained and welcoming. Aunty used to be behind the counter greeting everyone as they came in and the food used to remind me of back home. Now the staff seems ready to clock out, the roof is caving, there’s a food warmer setup at the register for the cashier to make plates and to make matters worse, the AC was blowing at 65 w when it’s already freezing 47 degreed outside. It was so cold we ate in the car! As for the food…not impressed. The musubi was rice, too much sauce & almost no meat. The loco moco was flavorless with more rice than anything else. Overall a really disappointing experience and it’s sad to see how this place has turned for the worse. Big Ali’i seems to be the last authentic Hawaiian spot left in this city.

— Lani Ellis

Love love love this place!!! I am a nurse and we don't always have a lot of time to eat so we always order ahead of time and have someone run to go pick up all our lunches and this place is so accommodating. The food is always fresh. They give you plenty per serving. So if we can't finish our lunch because we got to rush off and go work, we take a couple bites come back that food is still so good. Even if you have to reheat it! The staff is friendly. The food is fresh. You just can't ask for anything more. I love this place. Plenty of parking. There's even an outside area to eat. Prices are equal to the food they give you well worth it! Everything here is amazing. You will not be disappointed! I wish I lived closer because I would Love to come more often even when I'm not at work!

— Brenda kappmeyer (kappy)

Did L&L changed their recipe? The BBQ chicken is completely different than what it used to be. I was looking forward for the juicy bbq chicken meat with slight burnt skin. Now it does not taste bbq at all, just some stir fry dry chicken pieces. Very disappointed with the food quality at this price. They should take down their old pictures on the wall if that’s no longer what they’re serving, otherwise it would be false advertisement here. Staffs are friendly. Floor is real sticky tho.

— A Z